Frequently Asked Questions
You’ve got questions and
we’ve got answers
Creating an account is quick and easy. Simply click the “Get Started” button on the
homepage, fill in the required details, and follow the on-screen instructions.
Log in to your account, navigate to your Dashboard, and click on “Deposit”. Select
your
preferred payment method and follow the prompts to complete the transaction.
Deposits typically reflect immediately after confirmation on the blockchain network
and
verification by our system. Processing times may vary depending on network
congestion.
To request a withdrawal, log in to your dashboard, click on the “Withdraw” button,
and
enter the required information. Confirm your details and submit the request.
Withdrawal requests are typically processed immediately after confirmation. Funds
are
then transferred to your designated wallet, depending on network speed.
We support major cryptocurrencies (Bitcoin, Ethereum, etc.), stablecoins, and
selected
fiat gateways. Check your dashboard for region-specific options.
Yes. We implement advanced encryption, cold storage, and strict compliance measures
to
protect your assets and personal information.
SFR Asset Holdings does not charge internal fees. However, external network or
processor
fees may apply depending on the method you choose.
Yes. You can subscribe to multiple packages at the same time, based on your risk
tolerance and financial objectives.
You can reach us via the contact form, live chat on our website, or by email. Our
support
team typically responds within 24 hours.